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Lowest price in the market for your Sri Lankan grocery needs. We price match! Receive your order next day in GTA area. 647-953-5901

Delivery Details & FAQ

DELIVERY DETAILS & FAQ

We deliver all across Canada and offer FREE delivery options on orders over $200 Greater Toronto (only) for your convenience. Your order may take up to three days to be delivered depending on the day you place the order and where you are located within the GTA.

For orders beyond the GTA and South Central Ontario, we use UPS, Canada Post or Canpar based on the most economical method for shipping 

Please see the graph below to see more details about the delivery times and charges. Here is our delivery schedule for different areas.

Area Order Delivery Days Order Cut-off Time & Details Delivery Charges
Halton (Halton Hills, Milton, Oakville. Burlington), Hamilton, Waterdown, Dundas
Bi-weekly, mostly on a SATURDAY (or SUNDAY if not). We will notify you when we are coming.
Friday, 12 noon prior to the date of delivery.

$0-50 : $8.99
$50-100 : $7.99
$100-150 : $6.99
$150 - 200: $5.99
$200 + : Free Shipping

York Region 2 - Far York Regions (King, Newmarket, East Gwillimbury, Bradford)
Every Wednesday, and most Saturdays
Tuesday, 12.00 midnight for Wednesday delivery

$0-50 : $8.99,
$50-100 : $7.99,
$100-150 : $6.99,
$150 - 200: $5.99,
$200 + : Free Shipping

Peel (Mississauga, Brampton), Etobicoke, North York
Saturdays & Most Wednesdays
Tuesday, 12.00 midnight for Wednesday delivery
Friday, 12.00 midnight for Saturday delivery

$0-50 : $6.99
$50-100 : $5.99
$100-150 : $4.99
$150 - 200: $3.99
$200 + : Free Shipping 

York (Markham, Vaughan, Richmond Hill, Aurora, Stouffville)
Wednesdays and Most Saturdays
Tuesday, 12.00 midnight for Wednesday delivery
Friday, 12.00 midnight for Saturday delivery

$0-50 : $6.99
$50-100 : $5.99
$100-150 : $4.99
$150 - 200: $3.99
$200 + : Free Shipping

City of Toronto (Scarborough, Downtown, Lakeshore, East York)
Wednesdays and Most Saturdays
Tuesday, 12.00 midnight for Wednesday delivery
Friday, 12.00 midnight for Wednesday delivery

$0-50 : $6.99
$50-100 : $5.99
$100-150 : $4.99
$150 - 200: $3.99
$200 + : Free Shipping

Durham (Pickering, Ajax, Whitby, Oshawa)
Wednesdays and Most Saturdays
Tuesday, 12.00 Midnight for Wedneday delivery
Friday, 12.00 Midnight for Saturday delivery

$0-50 : $6.99
$50-100 : $5.99
$100-150 : $4.99
$150 - 200: $3.99
$200 + : Free Shipping

Ottawa, Montreal, London ON, Edmonton, Winnipeg and The Rest of Canada

We ship as we get orders. we typically ship orders twice a week. In certain areas such as Winnipeg and Edmonton, we have bi-weekly "Ship To Agent" option which will be processed and shipped as one batch to the agent.

London - We have a monthly delivery. We ship fresh produce (vegetables, meat) with the order. 

Orders are usually processed within 2 business days, and it will be another 2-3 business days in transit. Allow approximately 3-5 business days in total for your order to arrive.
In exceptional cases such as winter storms, seasonal rushes such as the Christmas or COVID-19 backlog, your delivery may take longer than the usual.

Discounted UPS, CanadaPost, Canpar, Purolator charges quoted by our system. In certain areas such as Winnipeg and Edmonton, we have bi-weekly "Ship To Agent" options further discounted rates.

London: A flat rate offered when our driver delivers in the area. London customers will be notified. Feel free to send a message to us for more info.

Delivery Details

E.g.

Scenario 1:  If you live in Mississauga, and place an order on Tuesday before 12 midnight, your order will be delivered on Saturday evening or Wednesday evening (in some cases)

Scenario 2: If you live in Mississauga, and place an order on Friday morning, your order will be delivered on Sunday evening

Scenario 3: You live in Scarborough and place an order on Friday morning, your order will be delivered on Wednesday evening

Scenario 4: If you’re ordering from Ottawa, Montreal or any other part of Ontario or Quebec other than from GTHA area, we process your orders within 2 business days, and it will be another 2-3 business days in transit. Allow approximately 3-5 business days in total for your order to arrive. In exceptional cases such as winter storms, seasonal rushes such as the Christmas or COVID-19 backlog, your delivery may take longer than the usual.

DELIVERY FAQ

  1. Select the products from the website www.SkipTheShop.com
  2. Pay for the order.
  3. You will get an email notification on when the order is going to be delivered
  4. Be available when the order is delivered.

We ship Canada-wide

All of our deliveries are done in the evenings for your convenience. Please remain at home to pick up the order during the timeframe we provide. 

You will receive an email notifying that the order is shipped along with an estimated timeframe for delivery.  

The delivery driver will leave the package at the door (non-contact delivery), ring the doorbell to alert you and send you a notification via text and email confirming that we left it for pick up. 

We take every step to ensure to deliver the order securely to your address and alert you to pick it up, however, please note that we cannot be responsible for any damaged product or missing packages.

Delivery charges depend on the destination the order is going to. Here are the shipping charges based on the location.

We deliver all across the Greater Toronto Area with and offer FREE delivery options on orders over $200 for your convenience. Your order may take up to three days to be delivered depending on the day you place the order and where you are located within the GTA. 

Please see the graph below to see more details about the delivery times and charges.Here is our delivery schedule to different areas.

E.g. 

Scenario 1: If you live in Mississauga, and place an order on Tuesday before 12 midnight, your order will be delivered on Wednesday evening 

Scenario 2: If you live in Mississauga, and place an order on Friday morning, your order will be delivered on Monday evening

Scenario 3: You live in Scarborough and place an order on Friday morning, your order will be delivered on Wednesday evening.

Our delivery team will arrive you at the address provided in your order after 5 PM – 10 PM on the designated delivery days.

Based on the above delivery schedule, we deliver all of your products between 5PM – 10PM at night.

Here is where we are depending on the day of the week.

Your ordered items will be left safely the front porch of your house or any other safe location depending on the location. Our delivery team will send you a picture of the delivered package to provide you confirmation of the delivery. 

Yes, considering the current situation of COVID-19 (as of April 01, 2020) for the safety of our employees and customers, all of our deliveries are non-contact for the foreseeable future . This means that we leave the order at your door/patio. 

Once delivered, the driver will ring the doorbell to alert you and send you a notification via text and email confirming that we left it for pick up.

Once delivered, the driver will ring the doorbell to alert you and send you a notification via text and email confirming that we left it for pick up. 

Please note that it is your responsibility to pick up the order once delivered. We will let you know the delivery time frame in advance.

Yes, you can cancel the order at least until 24 hours in advance of the estimated delivery. Cancellations any later than that will be subject to a restocking charge of 15%. 

If you are calling to cancel the order during the delivery, the restocking charge will be 20% of the order total and any applicable shipping fees.

Due to the recent emergence of COVID-19 and the nature of the products we sell, we do not accept any returns for the safety of our employees, and other customers. 

Yes. We do stand behind the product we sell. Since we are not the manufacturers of the product, we hand over any quality concerns and matters to the supplier and the manufacturer. 

We will do another attempt to deliver the order next time we are in the area as per our delivery schedule. Reshipping charge of $6.99 (GTA area) $10.99 (905 & surrounding area) is applicable. 

If you are not available during the second attempt, we will cancel your order and put the product back to stock. A restocking fee of 15% of the order total is applicable. Shipping charges are not refundable.

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